How we work

Alpha Customs Brokers USA provides the best possible transport rates using
only dependable carriers we have built longstanding relationships with,
taking care of all the details so you can concentrate on taking care of business
“Our mission is to allow our clients to focus on improving their business, while we handle the details that ensure the efficient and timely flow of the goods and products critical to their success.
We achieve this by valuing our employees, encourage their development and reward their performance.
Above all, we hold ourselves accountable for delivering on our commitments.”
GLENN GILBERT, PRESIDENT
Import or export… analysis or advice… forwarding or warehousing

We provide an entire spectrum of services geared to specific client needs. Our employees have an average 15 years of industry experience – along with know-how and technical competence in other sectors. As partners in your success, we anticipate problems so you can avoid them before they happen.

“We judge our success by our high client retention and not sales volume.  My primary duty is to ensure our clients receive the highest personal and professional service possible.  Most of our loyal clients have used large Customs Brokers in the past and were not satisfied being treated as a number.
We put effort and investment into training our employees to ensure that they can advise clients with up to date regulations and provide solid customs compliance.  Our goal is to give a superior customs brokerage service by understanding the intricacies of our client’s needs and particular industries.”
APRIL MARTINEZ, ENG., VICE PRESIDENT
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Work with us

Alpha Customs Brokers USA provides the best possible transport rates using only dependable carriers we have built longstanding relationships with, taking care of all the details so you can concentrate on taking care of business.

Contact us today
Air, sea, road or rail

Today’s fast-paced global marketplace demands ultra-reliable transport logistics from start to finish. On one end, we’re close to our clients. Elsewhere, we build a strong worldwide support platform of agents and carriers who work as a team to move goods anywhere, anytime…on time.

From our US offices – where we develop the critical paths that match client needs to corresponding international shipping standards – we ensure smooth, efficient customs clearance and transport of your valuable goods. That’s how we became the trusted, accountable company we are today. There is no other way.

Technology, experience, inspiration and commitment converge

That’s how we offer competitive rates and deliver such exceptional value. For example, we are among the leading implementers of key technologies like Electronic Data Interchange (EDI), so shipments clear customs quickly.

  • We provide the best possible transport rates while insuring a high level of service using dependable carriers we have built a long standing relationship with
  • We are licensed, regulated and empowered by US Customs (CBP) to assist you in meeting US Federal requirements governing imports into the US.
  • As experts in CBP compliance, we significantly reduce the risk of errors that cause delays and penalties.
  • We provide guidance for petitions for relief, delegation of authority to decide petitions for relief, mitigation guidelines and customs administrative enforcement processes associated with fines, penalties, forfeitures and liquidated damages.
  • We have earned a world-class reputation in handling electronics, pharmaceuticals, furs and cosmetics

We’re specialists

Everyone today has the same opportunities and options. Knowing which ones to take is what makes all the difference.

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